Ring Employees Accessed Users Cameras

Amazon's home security company, Ring, admitted to firing four employees for abusing their ability to view customers' video feeds in a Jan. 6 letter to five Democratic U.S. senators. The January letter came in response to a Nov. 2 letter from the five senators requesting Amazon founder Jeff Bezos to disclose information regarding Ring's privacy practices given its ability to upload "video footage detailing the lives of millions of Americans in and near their homes" to its servers. Amazon said it fired four Ring employees for abusing their access to customers’ video feeds. After it terminated the employees, Amazon said Ring now limits “such data access to a smaller number of team members” and will continue to review the access to those privileges, to determine whether “they have a continuing need for access to customer information.”

Additionally, no Ring employee has complete access to a customer's video footage. Ring only has three employees who currently "have the ability to access stored customer videos for the purpose of maintaining Ring’s AWS infrastructure," Huseman said. The letter also details the ways in which Ring deletes and retains footage, the security measures it has employed to avoid hacking incidents, encryption and vulnerability disclosure policies, how Ring performs security tests and how audits are performed.

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