If you can’t connect to Spotify or Discord, then no, it’s not just you or your internet connection. Both services acknowledged problems on Tuesday afternoon. However, this time, the culprit doesn’t appear to be any kind of massive DNS or Amazon Web Services (AWS) problem. Sure, Apple’s event servers are still operational, and we haven’t lost access to security cameras or robot vacuums, but the coincidence is still unusual. Spotify Status tweeted that things are looking much better, and we’ve seen reports indicating that most people are back online. Discord’s status page noted that “work has begun on restoring service,” and as of about 4:01PM ET, said service has been restored, tying the issues to a glitch with a malfunctioning Google Cloud component that they had to route around.
Spotify didn’t go into detail, but a case study posted by Google Cloud confirms they’re also a customer and that may explain the sudden issues for both services. The Google Cloud status page mentions a glitchy update to the Traffic Director component that Discord cited, as well as a timeline matching both services’ wonky period before it was apparently rolled back to a working version. This time it wasn’t AWS or DNS — it was just Google. Google's Dashboard revealed the issues.
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