Just as Facebook’s Antigone Davis was live on CNBC defending the company over a whistleblower’s accusations and its handling of research data suggesting Instagram is harmful to teens, its entire network of services suddenly went offline. The outage started just before noon ET and took nearly six hours before it was resolved. This is the worst outage for Facebook since a 2019 incident took its site offline for more than 24 hours, as the downtime hit hardest on the small businesses and creators who rely on these services for their income.
Facebook said in a blog post Monday night that the six-hour outage that took it offline along with Instagram, Messenger, Whatsapp, and OculusVR was the result of a configuration change to its routers — not of a hack or attempt to get at user data. The explanation doesn’t give much in the way of detail, but it seems like Facebook’s machines weren’t able to talk to one another — Facebook says that “this disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.” CEO Mark Zuckerberg posted an apology Monday evening, saying the platforms were coming back online. “Sorry for the disruption today — I know how much you rely on our services to stay connected with the people you care about.”
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https://www.theverge.com/2021/10/4/22708989/instagram-facebook-outage-messenger-whatsapp-error
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